Workplace literacy includes the reading, writing, speaking and listening, numeracy, critical thinking and problem solving skills people need at work. Sometimes it also includes using computers and 'learning to learn´ skills.
In the workplace, literacy does not mean reading books or writing essays like you did in school. Workplace literacy refers to real work demands based on the real documents people encounter on the job e.g. health and safety manuals, machine specifications, shift notes, quality records, tables and graphs, operator instructions, standard operating procedures and log books.
Workplace literacy skills are often described separately but used together. For example, you need to combine reading, writing and calculation when you: